PRIVACY POLICY

At Purevitoria (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (the “Site”), purchase our furniture products, or interact with our services.

By using our Site and services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide, improve, and personalize your shopping experience.

Personal Information

We may collect information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Contact customer support
  • Subscribe to newsletters or promotional updates

Examples include: name, email address, phone number, shipping address, billing address, payment details, and order information.

Technical & Usage Information

When you visit our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the Site

This information helps us improve website performance, user experience, and our services.

2. How We Use Your Information

We may use your information for the following purposes:

  • Process and fulfill furniture orders, including shipping, delivery, returns, and refunds
  • Communicate with you about your orders and customer support requests
  • Improve our furniture products, services, and website experience
  • Send marketing emails or promotional information (only if you have opted in)
  • Prevent fraud and protect the security of our services
  • Comply with applicable legal requirements

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

  • Remember your preferences
  • Understand browsing behavior and website usage
  • Provide personalized content and recommendations

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Site features.

4. Data Sharing and Disclosure

We may share your information with trusted third parties in the following situations:

Service Providers

We may work with third-party providers that assist us with:

  • Payment processing
  • Order fulfillment and shipping
  • Email communications
  • Website analytics and technical support

Legal and Safety Reasons

We may disclose information if required by law or when necessary to protect the rights, property, or safety of Purevitoria, our customers, or others.

Unless required by law, we will not share your personal information for unrelated third-party marketing purposes.

5. Your Privacy Choices

You have rights regarding your personal information:

  • Accessing or updating your account information
  • Opting out of marketing emails
  • Requesting deletion of your personal data (subject to legal retention requirements)

To exercise your privacy rights or unsubscribe from communications, please contact us:

Email: service@purevitoria.com
Phone: +852 2793 2666

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us, and we will take appropriate steps to remove such information.

7. Security Measures

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. International Users

If you access our Site from outside Hong Kong, your information may be transferred, stored, or processed in different locations depending on our service providers and applicable regulations.

By using our Site, you consent to these transfers in accordance with applicable privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, products, and services evolve.

When changes are made, the updated date will be revised. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Purevitoria

Email: service@purevitoria.com

Phone: +852 2793 2666

Address: Room C, 2/F, 105 How Ming Street, Kwun Tong, Kowloon, Hong Kong